Privacy Policy for AustriAlpin North America

Effective Date: April 14, 2025
Last Updated: April 23, 2025

AustriAlpin North America (“we”, “us”, or “our”) operates the website https://www.austrialpin.net and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or interact with our website.

By using this website, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw consent at any time by contacting us.

1. Who We Are

Business Name: AustriAlpin North America
Address: 11902 19 Ave, Blairmore, Alberta T0K 0E0, Canada
Contact Email: marketing@austrialpin.net

2. What Information We Collect

We collect personal data that you voluntarily provide or that is automatically collected when you use our website. This includes:

• Name, email address, billing/shipping address, phone number
• Purchase and order details via WooCommerce and PayPal
• Email preferences and interactions (via Mailchimp)
• IP address, device information, and browser type (via Google Analytics and Monster Insights)
• Login credentials for registered accounts
• Security-related data such as IP addresses and login attempts to detect, prevent, and respond to unauthorized activities

We do not allow user-generated content or file uploads.

3. How We Use Your Information

We use your information to:

• Process orders and manage transactions
• Send marketing emails if you have subscribed
• Analyze website performance and improve functionality
• Secure our website and prevent unauthorized access or abuse, including monitoring and banning IP addresses involved in suspicious or malicious activities

4. Sharing Your Information

We only share your data with trusted third-party services that enable the functionality of our website:

• PayPal for payment processing
• Mailchimp for email marketing
• Google Analytics and Monster Insights for usage analysis

Each third-party provider has its own privacy policy and complies with applicable data protection laws.

5. Geographic Scope

We serve customers in Canada, the United States, and Mexico, and adhere to applicable privacy regulations in these regions.

6. Data Security

We use SSL encryption, security best practices, and the All-In-One Security (AIOS) plugin to protect your personal information. Measures include:

• Changed backend login URL
• Login lockout functionality
• Honeypot login protection
• Disabled unused WordPress features (RSS feeds, XML-RPC)
• Restricted access to sensitive WordPress files

7. Your Rights

You may:

• Access or update your account information
• Delete your account at any time
• Request deletion or correction of your data by emailing us at marketing@austrialpin.net

8. Cookies and Tracking

Our website uses cookies and similar technologies for:

• Shopping cart and checkout functionality
• Website analytics
• Email engagement tracking

You may disable cookies through your browser settings, though this may affect certain features of the site.

9. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: marketing@austrialpin.net
Mailing Address: 11902 19 Ave, Blairmore, Alberta T0K 0E0, Canada